Early Access
EscalateKit
Escalations take forever to write and often miss context.
AI-powered: turn email threads, logs, HAR files, and error codes into a clean problem statement, minimal repro steps, and an escalation ready for Slack, Jira, or Linear in minutes.
Founded by a support engineer with 10 years of experience, including roles at Apple, Gong, and Glean. LinkedIn ↗
- Inputs: customer email threads, logs, cURL output, HAR files, screenshots, error codes, or anything you'd normally hand to engineering.
- Outputs: AI-generated problem statement, minimal repro steps, expected vs actual, and environment summary.
- Next steps: AI-suggested debug checks and copy-paste test commands.
- Exports: escalations formatted for Slack, Jira, or Linear.
You control what you paste, and you can redact sensitive info before generating an escalation.